On 6th September 2016 between 21:00 and 23:00 GMT Node4 Engineers will be performing scheduled maintenance on the login page for https://vcd.n4cloud.co.uk. This work will not cause any service disruption to hosted machines however there will be a period when the login page for the site is unavailable.
As part of this work the ability to login to https://vcd.n4cloud.co.uk will be removed and customers in this platform will need to navigate to https://portal.n4cloud.co.uk where they will be able to login using existing credentials. This information will be communicated on the old web page.
If you require access to a VM during this period please contact the Service Desk (firstname.lastname@example.org) and an engineer will be able to assist.
Note: this work is not related in any way to https://vportal.n4cloud.co.uk
On Tuesday 30th August 2016 Node4 engineers will be performing scheduled emergency maintenance on the Northampton ACI Cloud platform
The is routine patch management and therefore we expect no service disruption
The emergency maintenance will begin at 21:00 and the platform will be deemed “At Risk” until Wednesday 31st 02:00
Two new DNS servers are now available to customers on the Node4 network. These servers support both IPv4 & IPv6 – they will REPLACE the existing servers.
The existing DNS servers will be decommissioned therefore you must update your equipment configurations to use the new servers
Old IPv4 DNS servers:
New IPv4 & IPv6 DNS Servers
Contact Node4 support if you require any technical assistance updating your equipment configurations.